RV Email - Frequently Asked Questions (Click the question to view the answer)

This page contains answers to some of the most frequently asked questions. If you have any further questions please do not hesitate to call us toll free 1-800-283-7183 or use our simple and friendly support form to e-mail customer service.

Can anyone sign up for an RVEmail account?

No. A free emailaccount@rvemail.com is a free e-mail service provided by Passport America to our current / active members. If your Passport America membership has expired, you will have to renew your membership to take advantage of this service.

Once you decide to sign up for a free emailaccount@rvemail.com, you will need your (primary card holder) membership type, Id Number and a few other details for us to validate your account.

Only one free emailaccount@rvemail.com per membership is allowed.

Will my email account be deactivated if my passport america membership has expired?

For a limited time only we are not deactivating the existing e-mail accounts of members whose Passport America membership has expired. However this is a prospective feature for the future.

Will Passport America / RVEmail share or sell any of my information with anyone or any other company?

No. Please read our privacy policy

I dont remember by Passport America membership Id number. How do I sign up for a free email account?

You have options:

You can call us toll free 1-800-283-7183. For our office hours please click here.
You can use our simple support form form to e-mail customer service.

Any option you choose, one of our friendly and knowledgable customer service representative will be very glad to assist you.

When signing up - why was there no input box for me to enter a password for my e-mail account?

Upon successful creation of your account, a temporary password will be e-mailed to the alternative e-mail address provided by you during the process of signing up for a free email account. You can then log in your email@rvemail.com account with this temporary password. You can change this temporary password upon successful log in to your email account. For security purposes, do not share your password with anyone.

I've tried everything, and I still cannot sign up. What can I do?

You have options:

You can call us toll free 1-800-283-7183. For our office hours please click here.
You can use our simple support form form to e-mail customer service.

Any option you choose, one of our friendly and knowledgable customer service representative will be very glad to assist you.

I do not remember my password? How can I reset or retrieve my password

Please contact us using our simple support form form to e-mail customer service. One of our friendly and knowledgable customer service representative will be very glad to assist you. Please be advised that If you were required to provide a security question and answer at the time of signing up, you will be required to verify that.